Privacy Policy
Last Updated: August 1, 2024
At Advantage Health Center, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you visit our website (https://advantage-healthcenter.com) or contact our clinic.
Plain English Summary (Our Promise)
We value your trust. We do not sell your personal information to data brokers.
We use data to help you. We collect info (like your name and phone number) primarily to schedule your appointments and answer your questions.
Medical data is different. Any health information you share for treatment purposes is protected under HIPAA, which is separate from this website policy. (See our HIPAA Notice).
You are in control. You can ask us to delete your website data or unsubscribe from communications at any time.
(The full legal privacy policy follows below.)
1. Information We Collect
A. Personal Information We may collect personal details that you voluntarily provide to us when you fill out a form, request an appointment, or sign up for our newsletter. This includes:
Name
Phone Number
Email Address
Reason for Visit (e.g., “Back Pain,” “Neuropathy”)
B. Usage Data & Cookies Like most websites, we use “cookies” and similar technologies to improve your experience. This data is collected automatically and may include:
Your IP address and browser type.
Pages you visit on our site.
Time spent on pages.
C. Third-Party Tools We use trusted third-party services to help run our website, including:
Google Analytics: To help us understand how visitors find our site.
Gravity Forms: To securely process your appointment requests.
TrustIndex: To display verified patient reviews.
2. How We Use Your Information
We use the information we collect to:
Schedule and manage your appointments.
Respond to your inquiries regarding our chiropractic services.
Send appointment reminders (via text or email) if you have opted in.
Improve our website content and user experience.
3. How We Protect Your Information
We implement security measures designed to protect your data, including SSL encryption (the padlock icon in your browser) for all data transmitted through our website forms.
However, please note that standard email and website contact forms are not 100% secure. We recommend that you do not send sensitive medical history or social security numbers through our general website contact forms. Please reserve those details for your secure intake forms or in-person visits.
4. Disclosure of Data
We do not sell your personal data. We may share your information only in the following specific circumstances:
Service Providers: With trusted partners who help us operate our website (e.g., our hosting provider or email service), bound by confidentiality agreements.
Legal Requirements: If required by law, valid legal process, or to protect the safety of our patients and staff.
5. Third-Party Links
Our website may contain links to external sites (such as WebMD, YouTube, or Facebook). We are not responsible for the privacy practices or content of those third-party sites.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children through this website.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights (such as requesting data deletion), please contact us:
Advantage Health Center 2513 E Clairemont Ave Eau Claire, WI 54701 (715) 313-0935
